Política de envío

Shipping Policy for ZOGI GEAR 

Thank you for choosing Zogi! We are committed to providing you with the best shopping experience, including a seamless and reliable shipping process. Please review our shipping policy carefully before placing your order.

1. Processing Time:

  • All orders are processed within 5-8 business days (excluding weekends and holidays) after receiving full payment. Orders placed after 5-8 days will be processed on the next business day.

2. Shipping Rates:

  • Shipping charges are calculated based on the weight of your order and the destination address. You can view the shipping cost during the checkout process before finalizing your purchase.

3. Shipping Methods:

  • We offer several shipping options to accommodate your needs. The available shipping methods will be displayed during the checkout process. Please choose the option that best suits your preferences and timeframe.

4. Domestic Shipping:

  • Zogi currently ships to addresses within the USA. We use reputable carriers to ensure the safe and timely delivery of your orders.

5. International Shipping:

  • We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Customers are responsible for any customs duties or taxes imposed by their respective countries.

6. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment through our website or the carrier's website.

7. Shipping Delays:

  • While we strive to deliver your orders promptly, please note that unexpected circumstances such as weather conditions, customs clearance, or carrier delays may impact delivery times. We appreciate your understanding in such situations.

8. Incorrect Shipping Information:

  • It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during the checkout process. Zogi is not liable for orders shipped to incorrect addresses provided by the customer.

9. Lost or Stolen Packages:

  • Zogi is not responsible for lost or stolen packages. If you believe your package is missing, please contact the carrier with your tracking information.

10. Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or other shipping-related issues, additional shipping charges may apply for reshipment.

By placing an order with ZOGI GEAR, you agree to the terms and conditions outlined in this shipping policy.

If you have any questions or concerns, please don't hesitate to contact our customer service team at zogiathletictravelgear@gmail.com.

Thank you for choosing Zogi!

Zogi LLC